Terms & Conditions
ARRIVAL AND DEPARTURE
Owing to the extra cleaning required for Covid 19, Check-in time is after 5.00 pm on the day of arrival and Check-out time is 9.00 am on the day of departure
Early check-in or late check-out may be possible by arrangement only and is dependent on previous and future tenants.
DAMAGES
The Guest shall indemnify Us for any loss from or damage to Kirkandrews House or the furnishings or equipment therein caused by the wilful act or default of the Guest or persons within their control.
We recommend you take insurance out for your trip or check that your own insurance covers you for damage to third party property when away from home.
Whilst we do not charge for occasional breakages of glasses and crockery, we expect guests to treat the house with respect. The house should be left in the same condition in which it was found on arrival.
Any major repairs will be the responsibility of the tenant. Such damages will be deducted from the security deposit. Should damages exceed the security deposit, we will recover such damages through whatever means are necessary.
Any shortages of linen (which belong to a third party) will be charged to the tenant.
PAYMENT
A Reservation Deposit of £200.00 is required to secure the booking.
The Balance of rent is due 4 weeks prior to the arrival date.
A refundable security Deposit of £150.00 will be taken with the balance
Please make payments by personal cheques or bank transfer payable to Glinger Properties
Sort Code 20-18-47 Account Number 73896285
Payment may be made by PAYPAL incurring a 2% supplement
Credit Card payment for on-line booking through our website will be handled by HolidayRentPayments, a division of HomeAway.
VAT
There is no VAT payable on renting the property..
EXCLUSIVITY
Booking the property will give the guest exclusive use of the property for the duration of their stay.
The owners reserve the right for them, their family, employees and contractors to access the surrounding fields and woodland from the property and also to maintain the property and gardens where necessary during your stay.
The price charged is for the whole property. Reductions will be made for reduced occupancy at the discretion of the owners.
USE OF PERSONAL INFORMATION
Any personal information given to us when booking, or during your stay, will not be given to any third parties. For our full privacy policy, please refer to our privacy policy, available on the website.
You are entitled to require that We do not use your information for the purpose of in house marketing.
Please let Us know as soon as possible, in writing, if you do not wish your information to be used.
Your use of Our website and/or application to make a Booking indicates your acceptance of Our privacy policy.
CANCELLATIONS
Cancellation by either party as a result of Coronavirus can be made up to the day of occupancy. The owners will refund any money paid.
There will be no compensation from the owners for cancellations made necessary by Coronavirus.
For non- covid related cancellations, In A thirty day notice is required for cancellation.
Cancellations that are made more than thirty days prior to the arrival date will incur no penalty.
Cancellations or changes that result in a shortened stay, that are made within 30 days of the arrival date, will forfeit the reservation deposit.
Cancellation or early departure does not warrant any refund of rent.
Refund of monies as a result of cancellation within 30 days will be at the discretion of the owners.
In the unlikely event that We have to change or cancel your Booking, we reserve the right to do so. However, you have the right to:
(a) Accept the changed arrangements as notified; or
(b) Make alternative arrangements with Us; or
(c) Cancel your Booking and receive a full refund of any monies which you have paid to Us in respect of your Booking (please note that We shall not be liable for any sums which you have paid to any other persons in connection with your Booking).
For the avoidance of doubt, we shall have no further liability to you for any changes to or to the cancellation of an online Booking.
MAXIMUM OCCUPANCY
The maximum number of guests is limited to thirteen persons, except by arrangement with the owners.
An additional charge or £30.00 per person per night for guests in addition to thirteen persons will be assessed.
Additional charges will not apply to infants under 3 years of age
MINIMUM STAY
This property requires a three night minimum stay.
Longer minimum stays may be required during holiday periods.
If a rental is taken for less than three days, the guest will be charged the three-night rate.
INCLUSIVE FEES
Rates include a one-time linen & towel setup.
Electricity, Heating Oil and Water fees are included in the rental rate.
HOUSEKEEPING SERVICE IS NOT PROVIDED
Housekeeping service during your stay is not included in the rental rate. However, it may be available by arrangement at an additional rate of £12.00 per hour.
LINEN AND TOWELS
All beds will be made up for guests on arrival.
Bed Linen and bath towels are provided on a one-off basis for each week. However, whilst we will supply extra linen and towels for longer stays, changing bed linen for longer periods than one week will be the responsibility of the tenant.
Bed Linen and towels are the property of a third party and must not be taken outside or removed from the property.
Any missing linen or towels will be charged against the Security Deposit.
SMOKING
This is a NON-SMOKING property. If evidence of smoking in the house is detected, the whole security deposit will be forfeited.
Please ensure that all cigarette ends in the garden are picked up.
The Guest, when entering into this Contract, specifically accepts liability for any damage caused to persons or property through smoking.
FIREPLACES and FIRES
Only the fireplaces in the Study, Hall and Sitting Room may be used.
The fireplaces in the property are for burning logs and coal only.
Any fire lit by tenants must be properly guarded at all times when no one is in the room.
No fires may be lit in the garden except for the barbecue
WATER AND SEPTIC TANK
The House is on mains water.
The septic system is old and it will clog up if improper material is flushed. Do not flush anything other than toilet paper. Bins are provided for other sanitary waste. Actions resulting in blocked drains could be charged up to £400.00.
BOILERS
The heating timers and boiler controls are pre-set to be on continuously..
Temperature can be controlled by the thermostats on passages . Please do not turn up the thermostats and then leave all the windows wide open.
PETS
Whilst pets are welcome, this is subject to the following provisions:
Pets must be under control at all times. The house is surrounded by fields which are usually full of livestock.
Pet owners are responsible for cleaning up all and disposal of all pet waste..
Pets are not allowed upstairs or on furniture at any time.
Any evidence of pets on furniture may incur extra cleaning fees.
All pets should be up-to-date with all vaccinations.
All pets should be treated with Frontline or similar topical flea and tick repellent three days prior to arrival.
Ticks are common in this area and can cause harmful/fatal illness to both humans and pets.
All items above are the sole responsibility of the pet owner.
SECURITY
The House must be locked and secure at all times that the tenants are not in residence.
VEHICLES
We do not accept responsibility for loss or damage to vehicles of any kind, or any property lost or damaged in them.
FIRE PRECAUTIONS
The house complies with Fire regulations. There are heat and smoke detectors throughout the house.
Fire Extinguishers are distributed around the hoouse.
Should a fire be discovered, the alarm should be set off by breaking the glass by any one of the external doors to the property.
If the power goes off, emergency lighting will illuminate the way to the nearest exit.
There are Carbon Monoxide detectors by all fires and boilers.
FALSIFIED BOOKINGS
Any booking obtained under false pretence will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.
RATE CHANGES
Rates are subject to change without notice. The rate pertaining when the booking is confirmed will be the final rate for the booking.
RIVER
Tenants must be aware that the river is subject to rapid rises in levels. The river bed is slippery . All children must be supervised by the river and in the garden and grounds at all times.
PATHWAYS AND LAWNS
Rabbits make scrapes in the lawns and grass areas. These might be grown over and are a trip hazard. Please exercise caution when walking or running on the lawns.
GENERAL
The owners assume no responsibility for illness or injury that humans or pets may incur while on the premises.
CLEANING FOR DEPARTURE
The property should be left in the condition it was found at the start of occupancy, with the exception of making beds.
Any furniture moved must be put back where it came from.
Tenants are expected to wash all dishes, plates, cutlery and glasses and put them away in the correct cupboards before departure.
Rubbish should be placed in the bin outside. There is no need to separate recyling as the bins are sorted at the works.
Waste Bins in bathrooms and the kitchen must be placed in the bin before departure.. This is especially important with Coronavirus in mind.
WRITTEN EXCEPTIONS
Any exceptions to the above mentioned policies must be approved in writing in advance.